The Hot Line is going paperless!

7/23/2010—Starting with the November 15, 2010 Hot Line, clients will no longer receive paper copies. Instead, we will send a reminder email that the new Hot Line is available for download on the Hot Line page. If you are currently receiving paper copies of the Hot Line, and wish to receive this bi-monthly reminder email, please sign up.

eInvoice - New Enhancement

ARUP Connect™ has added a new feature to eInvoice statements. In addition to PDF and XLS formats, you can now download your eInvoice statements using CSV file format. The CSV format allows you to move data into other existing programs, providing you further flexibility with your eInvoice information.

This new feature will be available starting Monday, April 19, 2010.

Please contact your local ARUP Connect™ site administrator to set the correct permissions in your ARUP Connect™ account so you can access the new CSV format option.

ARUP is happy to announce improvements to the Quality Assurance Reports available on ARUP Connect^™.

Changes have been made to both XLS and PDF formats and include:

• More information provided in the report header, including ARUP:
  • CLIA number
  • Chief Medical Officer and Director of Laboratories
  • Fax number
  • Web address
• Report displays client information name and ID as well as the name of their business development manager.
• If no Patient ID is found, report now displays “N/A” instead of remaining blank.
• Test Name and Collection Date/Times included for each item (up to three items in XLS format).
• When using the XLS format with more than three reportable QA tests, a prompt informs the user to refer to the PDF version for a complete list.

QA Reports are posted to ARUP Connect on the 28th of each month. If you have any questions, please contact your facility’s ARUP Connect administrator or ARUP Client Services at (800) 522-2787.

A designated site administrator within your organization is responsible for creating and managing ARUP Connect accounts. Please contact ARUP Client Services with your ARUP client identification number to learn who your designated site administrator is.

Changes to Electronic invoices and Reflex Test Billing Notifications

ARUP is pleased to announce the changes to Electronic Invoices and Reflex Test Billing Notifications located in ARUP Connect.

Beginning March 15, 2010, both of these features will have their own tabs for access. The tabs will be named according to the reports: "eInvoice" for invoices and "Reflex Test Billing Notification" for reflex notices. You will no longer need to click on Secure File Transfer in ARUP Connect to access these reports. Both of these reports will also remain posted on ARUP Connect longer for your convenience. eInvoices will be available for six months and the reflex notices will be available for 30 days.

Users will still be notified of the availability of these reports via e-mail.

For additional information or assistance, please email ARUPConnect@aruplab.com or contact Client Services Department at (800)522-2787.

12/07/2009—NEW CRITICAL CALL REPORT ON ARUP CONNECT

ARUP is pleased to announce the addition of Critical Call Report, a new service located in ARUP Connect. The report provides clients with a monthly summary of phone calls received from ARUP Laboratories in which critical lab results were communicated.

Users may sign up to receive these reports by contacting the ARUP Connect administrator at their site. Connect administrators will need to mark the Critical Call Report option in a user's account.

Users will be notified by email when a new report is posted. Reports will contain a list of calls for the prior month. If no critical calls were made, this will also be indicated. The report will post on the fifth of each month in the Secure File Transfer option in ARUP Connect. The report will remain posted and available for 14 days from the date it was posted.

09/21/2009—ARUP Gateway™ Enhancements Coming September 29

ARUP Gateway is a uniquely integrated laboratory-test access tool for the medical community. Fully branded with a client’s identity, ARUP Gateway provides seamless access to a comprehensive test directory, as well as diagnostic guidance for laboratory-test selection and interpretation based on the latest clinical recommendations.

ARUP is excited to announce that a new, enhanced Gateway release will be available on September 29, 2009. The release enhancements include:

• Improved disease topic navigation—enables users to link directly to ARUP Consult^® topics for more intuitive, robust integration and improved clinical decision-making.
• User-friendly configuration—offers improvements to the overall look and feel of Gateway, increasing functionality and efficiency.
• Enhanced reporting features—provide improved reporting functionality and readability. Users can choose one or more items on select reports and export them to a PDF or Excel file format.
• Ease of use—does not drain clients’ IT resources. Gateway is completely hosted and supported by ARUP, requiring no internal client IT resources; the simple Web interface is easy to set up and maintain.

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